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Technology Committee Presentations
2004 Plenary Session Calif Academic Senate
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Ensuring Effective Student/Teacher Contact
Why Accessibility Matters: 508 Demystified
Protecting the Future of
Online Education

Strategies for Ensuring Effective Student/Teacher Contact
in the Online Envrionment

Thursday, April 15th -- Presenters: Michele Pilati & Pat James Hanz

description | de guidelines on effective contact | resource links

Presentation Description: A panel of experienced online teachers from a variety of disciplines will present their strategies and tips for how to communicate with online students in and outside of the course room. The audience was asked to participate with questions and ideas. Title V requires that effective communication be maintained between the teacher and the student in online courses. There are a variety of methods for accomplishing this and some interesting techniques for staying sane as an instructor, while you do so! The session focused on sharing information among online instructors.


Chancellor's Office Distance Education Guidelines, published spring 2004:
Guideline for Section 55211
      This section defines what contact must be maintained between instructor and student: Subsection (a) stresses the responsibility of the instructor in a DE course to initiate regular contact with enrolled students to verify their participation and performance status. The use of the term “regular effective contact” in this context suggests that students should have frequent opportunities to ask questions and receive answers from the instructor of record.

      Subsection (b) honors the principle that for DE courses, there are a number of acceptable interactions between instructor and student, not all of which may require in-person contact. Thus, districts will need to define “effective contact,“ including how often, and in what manner instructor-student interaction is achieved. It is important that districts document how regular effective contact is achieved.

      Since regular effective contact was declared an academic and professional matter, this documentation must include demonstration of collegial consultation with the academic senate, for example through its delegation to the local curriculum committee. A natural place for this to occur is during the separate course approval process (see section 55213). Documentation should consist of the inclusion of information in applicable outlines of record on the type and frequency of interaction appropriate to each DE course/section or session. As indicated in the Guideline to Section 55219, districts need to describe the type and quantity of student-faculty interaction in their annual reports to their local governing boards and the State Chancellor’s Office.

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Resource Links:

Description of Asychronous Communication Tools


Description of Synchronous Communication Tools

UMUC/Verizion:  Virtual Resource Site for Teaching with Technology
http://www.umuc.edu/virtualteaching/module1/async.html

Web Board Pointers:  University of Waterloo  http://www.ist.uwaterloo.ca/ec/courses/WebBoard/pointers.html

Chancellor's Office Distance Education Guidelines, published March 2004 http://www.cccco.edu/divisions/esed/aa_ir/disted/attachments/DEGuidelinesMar2004.pdf

@ONE Project @ONE provides educational technology resources to California Community College faculty, instructional designers, and technology trainers.  http://one.fhda.edu

Seven Best Practices Adapted for Distance Education http://ts.mivu.org/default.asp?show=article&id=839

Communication Tools:

WebBoard (Instructor accounts available from CVC4)
http://www.cvc4.org/servicesregion/WebBoard/index.asp

DCForum Web Conferencing Software
http://www.dcscripts.com

Microsoft NetMeeting
http://www.microsoft.com/windows/netmeeting/

Yahoo Instant Messenger (Free)
http://messenger.yahoo.com/
An accessible way to integrate synchronous activity into your online course.


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